Refund Policy

According to the "Law on Consumer Protection", the exchange and return of goods is possible up to 14 days from the date of delivery of the order. To do this, you need to contact our manager by phone within the specified period.
If the goods were received with a shortage or not what was ordered was delivered, the customer has the right to refuse the goods by notifying the manager.
A defective product is a product that has a manufacturing defect. The presence of scuffs, scratches or cracks should be checked on the spot and at the time of receipt. In this case, the return of the goods is carried out at the expense of the online store.

A product is considered defective if it is:

Does not meet the established requirements for the material, shape, size and relative arrangement of parts and appearance.

State Standard of Ukraine 2077-92